Trump launches America.gov, an AI front door to federal services
The site lets users ask questions in plain language instead of navigating agency websites, and an executive order tells agencies to plug their services into it.
President Donald Trump launched America.gov on Tuesday at an event in Washington, describing it as a single entrance to federal services. Users can ask questions in plain language rather than working through separate agency sites, according to coverage syndicated by local stations. The first version is available now, Trump said, with more features planned in coming weeks and months.
The project is led by Joe Gebbia, the Airbnb co-founder who serves as U.S. Chief Design Officer. Trump said it would spare people an "endless maze" of government websites, rules and more than 10,000 forms. Vice President JD Vance and Secretary of State Marco Rubio attended the launch, the reports say.
Trump compared the interface to commercial chatbots. "Anyone who's used Grok or Gemini or ChatGPT will understand instantly how to use America.gov," he said. The coverage does not say which AI models power the site, and the administration has not published that detail in the reports available so far.
The administration plans to add tasks including passport applications, name changes after marriage, campsite reservations, Medicare plan selection and veteran benefits, according to the reports. An executive order directs agencies to integrate their services with the platform, so what the assistant can do will depend on how quickly each agency connects.
No independent test of the site has been published, and the coverage reviewed carries no outside criticism. How the assistant handles wrong answers on benefits or immigration questions, and what happens to the data users type in, is not addressed in the reports.